The Brandon University Phone System is a fully features system with many features. Links to the BU Helpdesk Knowledge Base that contains the procedures to use the system can be found below.

Voicemail

• How to access your voicemail on campus
• How to access your voicemail off campus
• Listening to your messages
• Deleting a message
• How to change your Recorded Name
• How to change your Recorded Greeting
• How to set a Temporary Absence Greeting
• How to forward a voice message
• How to setup your voicemail for Email Integration
• How to log into an alternate voicemail box

Avaya Phones

• Phone Button Layout
• How to transfer a call
• How to pickup a call on a team button
• Adding a person to an active call (Conference Call)
• How to Log Out & Log In to your extension
• How to answer a second call

For all knowledge-base articles for the Phone system and the voicemail please check out our Helpdesk Portal or the Phone System & Voicemail Knowledge-base page.

For legacy Meridian Phone help, click here.